Privacy Policy
Northwood Carter Limited
We are allowed to use your data only if we have
- To
fulfil a contract, we have with you - When it is in our legitimate interest;
- When you consent to it; or
- To comply with the law
Our legitimate interests include keeping our records up to date, fulfilling our legal, compliance and contractual duties.
What information do we collect from you?
We keep
- Full Name
- Business Name (if applicable)
- Address – Home and/or business
- Email Address – Home and/or business
- Contact Telephone numbers – Home and/or business/mobile
How do we collect this information?
- Directly from you
- Indirectly from a third party e.g. Architect, Solicitor, Surveyor, Managing Agent
- Using publicly available means e.g. Land Registry, Companies House, Planning Sites
How do we use your information?
The personal data we collect from
- To
fulfil a contract we have with you and/or your representative - To comply with the law
- To comply with RICS regulations
- To comply with the requirements of our Insurance Policies
- When it is in our legitimate interest to do so*
- Records of payment information in line with tax law and audit requirements
*Our legitimate interests include keeping our records up to date, fulfilling our legal, compliance and contractual duties.
Who may your information be shared with?
- Contractors
- Local Authorities e.g. Environmental Health, Planning Departments, Building Regulations
- Regulatory Bodies
- Central Government and Government Agencies
- Building Control Approved Inspectors
- Construction and Property Professionals e.g. Architects, Solicitors, Surveyors, Managing Agents, Fire Risk Assessors, asbestos Surveyors
- Debt Collection, credit reference and tracing agencies
- Ombudsmen and Regulatory authorities
Neighbours to customers and clients- Customers and clients
Information we receive from third parties;
We may receive your information, or information relating to you, from other people. We can receive this information from;
- Contractors
- Regulatory Bodies
- Building Control Approved Inspectors
- Construction and Property Professionals e.g. Architects, Solicitors, Surveyors, Managing Agents, Fire Risk Assessors, Asbestos Surveyors
- Debt Collection, credit reference and tracing agencies
- Ombudsmen and Regulatory authorities
Neighbours to customers and clients- Customers and clients
Northwood Carter Ltd.
How long do we hold your data for?
Northwood Carter, for legitimate business
When you give consent, you are able to withdraw that consent at any time by contacting us.
You can email ncl_gdpr@northwoodcarter.com
or write to us at the following address
Northwood Carter Ltd,
Symal House,
423 Edgware Road,
London NW9 0HU.
If you do so, we can only continue to use your data if another contract basis applies, such as when we’re required to do something by law.
You can also email ncl_gdpr@northwoodcarter.com to exercise any other data rights such as obtaining a copy of your data, known as a Data Subject Access Request (DSAR), correcting, deleting or restricting how we use your data.
You have the right to complain to an EU data protection authority. This can be where you live, work or where the matter occurred. In the UK, the authority is the Information Commissioner’s Office (the ICO)